Shipping

Everything you need to know about how and when your Glow Sculpt™ order arrives.

Free Shipping

We're glad to bring our customers great value and service. That's why we provide free shipping on all orders from our international fulfillment centers in Asia and the USA.

Shipping to Over 200 Countries

We're proud to offer international shipping services. However, there are some locations we're unable to ship to. If you happen to be located in one of those countries, we'll contact you immediately.

Shipping Time

Our standard shipping time is 10–15 business days.

This timeframe does not include our 1–3 business day order processing time.

All shipping times exclude potential clearance or customs delays.

Tracking Information

You'll receive an email with a tracking number once your order has shipped.

My tracking says "no information available at the moment"

For some shipping carriers, it takes 1–3 business days for tracking information to update on the system. If your order was placed more than 7 business days ago and there's still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

Lost / Missing Packages

Glow-Sculpt™ is not liable if an incorrect address is entered during the checkout process. Please ensure that your billing and shipping addresses are correct before completing your purchase. If we've made an error on your order, we'll take full responsibility and replace the original order at no additional charge.

Customs

We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may incur customs fees when they arrive in your country.

If you have any other questions, please contact us at [email protected] and we will do our best to help you out.

Still have questions?

Our team replies within 24 hours, every day of the week.

Email [email protected]

US & UK Free Tracking

Dermetology Approved

30 day money back gurantee

24/7 customer service

STILL NOT SURE?

Frequently Asked Questions

How often should I use it to see the results?

For visible results, we recommend daily morning use for the first 14 days. Most customers report a noticeable reduction in puffiness from day one, with firming and luminosity improvements appearing around days 7–10 of consistent use. For long-term collagen benefits, daily or every-other-day use maintains the fibroblast stimulation cycle. The entire ritual takes 60–90 seconds, so it slots effortlessly into any existing skincare routine.

Do I use the Jade Roller / Ice Roller before or after my skincare products?

Always apply your skincare products (serums, face oils, or moisturizers) before rolling. The rolling and gliding motions help push your skincare ingredients deeper into the dermis, speeding up absorption and making your products much more effective.

What is the difference between a Jade Roller and a Gua Sha, and which one is better?

They complement each other! The Dual-Sided Jade Roller is your gentle, quick daily tool to instantly de-puff the eyes and wake up your skin in the morning. The Gua Sha Stone provides a deeper, targeted tissue massage 2–3 times a week to break up facial tension, sculpt your jawline, and drain lymph nodes.

Can a facial ice roller or jade roller actually help with acne, oily skin, and breakouts?

Yes! Natural cold therapy and authentic crystals naturally calm down inflamed, angry acne flare-ups and reduce the redness of blemishes. For the ultimate clear-skin routine, wash with our Deep-Cleansing Tea Tree Soap first to strip away impurities and oil, then follow with a cold facial massage to tighten open pores and lock in moisture.

Glow-Sculpt™

A cold-therapy skincare ritual, built for mornings. Sculpt cold, glow warm.

CUSTOMER CARE

© Copyright 2026. GLOW-SCULPT. All Rights Reserved.

© GLOW-SCULPT 2026 All Rights Reserved.